Bad odours are the second most common complaint across hotels in the UK. 

Unpleasant smells often affect overall guest satisfaction, leading to negative reviews, fewer repeat bookings, and a poor first impression for new customers. 

This is where Ozone Direct’s technology can help. This revolutionary cleaning solution is transforming how hotels manage hygiene and tackle odours at the source. 

In this blog, we’ll explore how Ozone technology works, why it’s a smart alternative to traditional cleaning methods, the key benefits of using it in the hospitality sector and how to integrate it into your hotel cleaning routine. 

Hotel workers places towels and flowers on freshly made hotel bed.

Understanding Ozone: how it works in hotels

Ozone (O₃) is a molecule made up of three oxygen atoms. It’s one of the most effective tools for deep cleaning and deodorisation. 

It is a powerful oxidiser, which means it reacts with and breaks down pollutants, bacteria, viruses, and odour-causing particles.  

For hotels, this makes it particularly useful for deodorising guest rooms and improving air quality without the use of harsh chemicals. 

Why switch from conventional cleaning methods? 

Hotels have long relied on traditional cleaning products like bleach, ammonia, and quaternary ammonium compounds to keep their rooms, bathrooms, and communal areas clean. 

Traditional cleaning products have their advantages; they’re easy to source, familiar to employees, and deliver quick results. 

However, there are some notable drawbacks. Many of these products contain harsh chemicals that can irritate the skin and respiratory system, damage surfaces with prolonged use, and leave behind strong chemical odours that linger long after cleaning.  

For guests with allergies or sensitivities, these chemical residues can negatively affect their comfort and overall experience. 

Beyond guest health and comfort, there’s also the environmental impact to consider. Traditional cleaning products contribute to water pollution through chemical runoff, generate excess packaging waste, and increase a hotel’s overall carbon footprint.  

As sustainability becomes a growing priority for both businesses and travellers, these factors can no longer be overlooked. 

Ozone also offers a safer alternative for cleaning staff. It reduces exposure to harsh chemicals and minimises the need to handle harmful substances throughout the day. 

Key benefits of Ozone in hotels

A more efficient cleaning method

Ozone Direct’s technology streamlines the cleaning process, resulting in a quicker room turnover and reduced downtime between guests.  

Unlike traditional methods, Ozone disinfects both air and surfaces in a single, effective cycle.  

This not only speeds up operations but also allows housekeeping teams to cover more rooms in less time while maintaining hygiene and guest safety standards.  

For busy hotels, this added efficiency can make a big difference in day-to-day operations. 

A cost-saving approach

Using Ozone for hotel cleaning can significantly reduce the business’s reliance on a wide range of chemical products, including air fresheners and deodorisers. 

This streamlined approach reduces long-term procurement and replenishment costs while also simplifying storage, inventory management, and employee training. 

With Ozone, it’s one machine, one process, and a host of benefits, from cost savings to operational ease, all while maintaining exceptional cleanliness standards.

Enhanced guest experience 

Hotels can improve the overall guest experience by using Ozone Direct’s technology to maintain a consistently fresh and clean environment. 

By effectively eliminating odours, allergens, and harmful bacteria, Ozone creates a healthier environment that has a direct impact on guest comfort. 

A fresh, odour-free room also leads to positive reviews and repeat bookings. 

A more sustainable practice 

Today’s travellers are more environmentally conscious than ever before, and many actively seek out eco-friendly hotels when deciding where to stay. 

Ozone Direct’s technology assists hotels in meeting these expectations by reducing chemical waste, conserving water, and eliminating the need for disposable deodorising products and packaging. 

It’s a cleaner, greener alternative that promotes responsible day-to-day operations.  

By implementing Ozone Direct’s technology, hotels not only reduce their environmental impact but also strengthen their sustainable brand image, appealing to an increasing number of guests. 

Close up of silver bell on hotel reception desk.

Is Ozone safe and reliable? 

Ozone cleaning often sparks questions and a few misconceptions. Let’s clear the air. 

Myth: “Ozone leaves behind harmful residue.” 

Fact: Unlike chemical cleaners, Ozone naturally reverts back into oxygen after treatment.  

That means no sticky films, no lingering toxins, and no need for wipe-downs after use.  

Myth: “Ozone is toxic and unsafe.” 

Fact: Ozone is a powerful oxidiser that must be used correctly, but it is completely safe when proper procedures are followed.  

When used responsibly, the risks of overexposure to Ozone are often lower than those of traditional disinfectants. 

Myth: “It’s too expensive for day-to-day use.” 

Fact: While the upfront cost of Ozone equipment may seem high, it’s often compensated quickly by reduced spend on chemical cleaners and fewer employee hours spent on re-cleans. 

With fewer products to buy, store, and manage, hotels can save money and simplify operations. 

Safety standards and guidelines 

In the UK, Ozone use is primarily governed by the Control of Substances Hazardous to Health Regulations 2002 (COSHH).    

Practices for responsible use, as outlined by HSE, include: 

  • Ensuring that the workplace exposure limit (WEL) of 0.2 ppm (15-minute average) is not exceeded.    
  • Implementing suitable and sufficient risk assessments to control exposure.    
  • Applying the principles of good control practice as outlined in COSHH.    
  • Considering engineering controls to minimise Ozone release.    
  • Providing employees with adequate information, instruction and training on Ozone risks and control measures.    
  • Establishing emergency action plans for potential Ozone leaks. 

How to integrate Ozone in your routine 

Here are some of the products we offer at Ozone Direct and how you can incorporate them into your hotel cleaning routine. 

This compact and portable Ozone generator is ideal for guest rooms and communal areas, producing an impressive 8 grams of Ozone per hour. 

It has an advanced destruct system that actively breaks down residual Ozone, allowing you to safely re-enter treated rooms in as little as 20 minutes. 

This portable plug-in Ozone generator is lightweight and easy to use, making it ideal for smaller spaces like bathrooms, storage rooms, and utility areas.  

Despite its size, it effectively combats and neutralises a wide range of odours. 

This built-in unit is designed for high-traffic areas such as lobbies, hallways, and restrooms, as it provides continuous air purification.  

It releases controlled bursts of Ozone on a timed schedule, providing consistent deodorisation and helping to maintain a clean, fresh-smelling environment throughout the day. 

This unit is perfect for deodorising uniforms, spa linens, gym accessories, and other items, offering customisable programs to suit a variety of requirements.  

It effectively eliminates lingering odours from a variety of garments and equipment, helping to keep them fresh, clean, and ready for use. 

The importance of employee training 

As with any new technology, effective training is required to ensure safe and confident use.  

It is important that employees understand how Ozone Direct’s technology works, when and where it should be used, and how to follow key safety protocols such as leaving rooms during treatment and ventilating afterwards.  

We offer straightforward guidance to help your team get up to speed quickly and use the equipment confidently.  

Whether you run a boutique hotel or manage a larger hospitality group, we can provide an Ozone solution to meet your requirement

Ready to enhance your hotel cleaning routine? Get in touch today to find out more.